Families Requesting Digital Retouching
As you navigate the journey of losing your precious baby(ies), we would like to come alongside you and offer the gift of gentle retouching that you have taken of your baby(ies).
Please read through the following steps to submit your images.
Step 2: Select images
Before sending images, back them up on the cloud (most ideal), your computer, or save the pictures on a disk or memory card for your records.
Please select up to 20 images to have retouched. If possible, please submit images in a high-resolution format.
If you have uploaded a set of images for retouching, your digital retouch artist will review them and select the best ones to be retouched. It’s possible that not all of the uploaded images will be chosen for retouching, and you may receive fewer images back after the retouching process. The selection is typically based on factors such as image quality, client preferences, and specific retouching requirements.
Step 3: Review our criteria
If there are duplicate or extremely similar poses, we will retouch the best quality one within that grouping.
We may not retouch every image. We select the highest quality images for best results. Out of focus images will be retouched to the best of our ability, however some may not be able to be retouched.
If you only have a printed photograph you can scan them in as high-resolution files and send the high-resolution digital files to us. Retouching results may be limited due to the loss of resolution and quality in the transition from print or film to digital.
Once you have the digital photographs and the completed and signed consent form, please submit the photographs and form via the following form.
Our usual turnaround time is 12-18 weeks. Please be advised that because all of our services are provided by volunteers, there may be periods where this time is extended due to higher than average numbers of retouching requests. Your image will be delivered to you in a secure online gallery.
If you need 1-3 images rushed for an upcoming memorial service or have any questions or issues, please contact us with the baby’s name, and we will do our best to accommodate your request.
If you are a NILMDTS volunteer submitting on behalf of a family or medical provider, please log in to submit retouching as this form will alter your contact information. Find answers to our Frequently Asked Questions.